Terms and Conditions
All exchanges / credits / refunds must be returned in saleable
condition with packaging, accompanied by the original invoice for proof
All USED mechanical parts sold carry a 3 Month parts only warranty unless otherwise specified.
All NEW mechanical parts sold carry a 12 Month /
Unlimited kilometre parts only warranty unless otherwise specified.
All electrical parts or components sold carry a 30 Day parts only warranty unless otherwise specified.
Hillside Group Ltd Warranty does not cover - Labour
expenses, freight or towing costs, oil leaks, broken gears,
consequential damage, loss of income or any other loss or expense.
Hillside Group Ltd will not be liable for any
repairs or work carried out, without prior approval from Hillside Group
Warranty is void if parts have been tampered with, modified or dismantled.
Goods cannot be returned if they have been specialy ordered or vehicle cut section.
Goods not required must be returned within 14 Days
of invoice date at purchaser’s expense. Goods will be accepted
only at the Management’s discretion. If accepted for return, such
goods will be subject to a 20% handling charge.
Good will not be accepted for return if they have been fitted, unless proven faulty.
Warranty is void for components used in performance
/ modified vehicles or parts / competition / off road / race
All fitment information is for vehicles released in Australia, unless specified otherwise.
Hillside Group Ltd are an independent supplier of aftermarket, original
equipment and genuine parts. We are in no way related to genuine or
original part manufacturers, distributors or dealers. The warranty of
any OEM genuine part is solely provided by Hillside Group Ltd.
Hillside Group Ltd will always undertake to provide adequate packaging
to prevent damage to products during shipping. Our responsibility for
any damage to freight ends when order has left our premises. We will
consider replacement of damaged product however judgement will be at
our degrestion. If damage has occurred during shipping it would be
advised to notify us and relevant courier.
All mechanical components must be installed by a licensed motor vehicle repairer / specialist.
Cooling systems must be cleaned and serviced by a licensed cooling system specialist.
Transmission torque convertors and oil coolers must
be professionally flushed by licensed transmission specialist.
Thermostat and radiator hoses to be professionally replaced.
All ancillaries left on engine at time of sale, i.e.
carburettor, starter motor, alternator etc are not covered by warranty.
Diesel engine fitting requires service of injectors
and injector pump. This must be done by a licensed diesel specialist.
(No warranty will be given on engines that have damage caused by faulty
injectors and/or pump)
All oil seals must be checked and replaced if
needed. (Be aware that leaking seals are not covered by warranty)
Correct coolant and oil weight / type must be used and maintained at correct levels.
Timing belts and idlers are to be replaced at customer’s discretion and cost.
Broken or damaged gears in gearboxes and differentials are not covered by warranty.
Warranty is void if: Overheating occurs, Damage
occurs due to lack of oil or incorrect oil, parts are improperly or
inexpertly installed or maintained, missing heat tabs or if any part or
assembly has been dismantled in any way.
Hillside Group Ltd are to be notified of any claim prior to any
warranty work commencing. Any work undertaken without consent will not
be recognised. Hillside Group Ltd reserve the right to exchange,
replace or repair any goods covered by warranty.
Payment Terms : 100% Advance
An invoice will be sent to buyer by e-mail, after order
confirmation. Buyer is required to pay the 100% amount to the specified
bank account by local deposits or telegraphic transfer (T/T), & inform about the
consignee name & address for shipment. Payment should be made
within 1-3 working days, after receiving the invoice. Hillside
Group Ltd. reserves the right to cancel the sales, in
case of non-payment within specified time period.
After receiving the payment & consignee information,
shipment of vehicles to buyer's desired port will be arranged, by the
nearest available ocean vessel. Copies of B/L will be sent to buyer
immediately after shipment. The original B/L will be sent to buyer by